Selling merchandise is a complex task. You need to handle shipping info, shipping cost, return policies and more.
No worries - we've got you covered!
We Create A Merch Store For You!
When you create your first product and make it active, our system auto-creates a Store Page for you and adds the Store to your menu.
You can also use our Store Feature to place an item or bundle on any page you want. If you have a new album and you want to bundle that with Karaoke tracks, Fan Song Mixer (MxRR), Artist Premiere (access to private content), and a t-shirt, you can place a Store Feature on your Home Page right at the top. This will help increase visibility and sales.
Our thanks to Luci Lampe for letting us use her site as an example. You may look at your Store Feature and say, "Mine doesn't look like that. How did she do that?!"
In the image below you can see that Luci added a Block Feature and placed 6 different Text Features inside that block. Then she added the Store Feature to the right of that - BUT she kept the Store Feature outside of the Block a little. This keeps it from becoming a 'child' of the Block which allows the Store Feature to move below the Block / Text on the mobile view. She gave the Block Feature a white color with a 67% opacity.
How To Get Started!
Inside your Artist Account, click the Merch Store tab at the top.
Click through the menu items down the left side to see all the options.
This is where you can view your sales. On this page, every order ever made from your website is listed in detail. Here's an example of Products sales:
This is where you'll manage the orders made on your website: view your orders, change their statuses, send messages to the customer with an order status update, and review your order history.
For more details read the Tracking Orders In The Merch Store Article. See an example of Order details:
Shipping information on this page allows you to define what the shipping costs will be at the customer's checkout. We have created default shipping settings you can adjust according to your needs. Check the details of shipping settings management in the Shipping Preferences Article.
Define your policies like a Return & Refund Policy, Shipping Policy and Digital Items Policy. Using these clearly explains to customers what they can expect from your business. We've also created policy templates you can use! The screenshot below is the result of using a Return & Refund Policy template. A customer can access this page from the footer of any store products or bundles page. Find more details in our Store Policies Article.
This is where you create your items for sale.
Every product you create here contains the following info: product name, description, image, price, shipping cost, pre-order settings, attributes, and quantity.
Please Note: The more info you add about a specific product, the more informed the customer will be about that particular product when purchasing it from your store. Read this detailed article about Products Creation and Managing. In the example below, you can see the list of products we created in our Merch Store.
There are two kinds of switches to manage the visibility of your items on the store page and/or within the store feature:
- The global toggle allows to set all of the store items on the page either "For Sale" or "Not for sale"
- The individual switch allows you to define where the product will be seen by fans. ("For Sale", "Exclusive", and "Not for sale")
- "For Sale": makes the store item visible on your Store page/Store features.
- "Exclusive": makes the store item visible on your Store features but not available on the Store page. This means you can place the item in your Artist Premiere or Fan Club and only those with access can view this product. You can also click the 3 dots on the product card and copy the URL to share with a group of fans on socials or by email. Anyone can use the URL if they get it, but if a fan club member shares the product URL with a friend and they buy it, great, it's just one more sale.
- "Not for sale": makes the store item invisible on your Store page/Store features.
You can also find all of the items that you already created in the Asset Manager: Songs, Albums, MxRR's, Artist Premiere's, and Karaoke. These are all digital items that can also be sold in your merch store.
All of the items added from the Asset Manager are not visible on your store page by default, so if you want them to show up in your store, you need to turn on the toggle "Not For Sale" to "For Sale" on specific items or for all items on the page using the "Set all Digital for sale in store" toggle.
This is where you can take any of the products you created and bundle them together. Bundles allow binding both physical and digital goods created in the system. Thus, your bundle can include a digital album, Karaoke access and tracks, a Fan Song Mixer (MxRR) for some of the tracks, access to Artist Premiere (private web pages with exclusive content), and physical products like t-shirts, CDs, vinyl, and other merch.
Below is an example of selected items that could be added to a bundle. Bundling items allows fans to get more of what they want from their favorite artists all at once. Read our article devoted to Bundles Creation to find more details.
This is where you can generate gift codes to give away or give discounts on all your merch items including bundles, products, and all the digital goods on Rhythmic Rebellion like our Fan Song MxRR, Karaoke, and the Artist Premiere. Learn more about Gift Codes, how to generate them, and how to use them in this article that completely covers Gift Codes.
This is where you can determine any settings for your merch store. You'll begin with determining how often you want to be notified when someone makes a purchase in your store. You'll also need to attach an email which is how you will be notified of an order.
At the bottom of Settings, you'll be able to rearrange the order of the items in your merch store. Choose standard which orders them by naturally by filters or Custom which allows you to click and drag the items into the order you want them to appear in your Store.
This is what your your finished Store page could look like:
When a fan clicks the Open Details button, they are directed to the product or bundle default page that is created based on your product information.
In the image below, you'll see the Store Feature listed along with the other drag & drop features available to use on your website. This feature was created so that you can place one item or a bundle anywhere on your website.
If you have a new album or bundle you are promoting, place this Store Feature at the top of your Home Page so that you know it will be the first thing your fans see. Next, you can place a Store Feature for a t-shirt you're selling. A little further down your page, you can place a cap or a coffee mug that's available for purchase.
You are in the business of selling yourself, your music, and your digital and physical merch to your fans. You are no different than any other retail store on the planet. If you want to make a living at music, then give your fans many opportunities to support you by offering them unique items you know they'll enjoy!
Be sure to Publish your site to make your updated changes visible and share this news with your fans!